A multi-step form is a long form that is broken into multiple pieces. They’re used to make long forms, such as shipping or registration forms, less intimidating and daunting. By allowing customers and leads to complete their information in smaller chunks, you create a positive user experience and increase conversions.
By splitting up long forms into multiple steps, you will make your life easier when reviewing the form entries. You will also simplify things for the people completing your form.
Forms that require a lot of information, such as registration forms or order forms, almost always benefit from being split up into multiple steps.